Can the sauna be placed indoors?

Yes! The sauna can be placed inside/outside as long as the space is covered.

How hot does the Sauna get?

The sauna can get up to 220 degrees Fahrenheit with proper pre-heat time.

How long does it take for the sauna to pre-heat?

The Sauna typically takes 15-30 min to preheat to 180-200 degrees Fahrenheit depending on outside temp.

Can the sauna be cleaned?

Yes! We recommend a mild, natural soap and water wipe down. It does get sweaty but the hemp oil finish makes it much easier to clean. We recommend putting a towel down to sit on and catch the sweat.

Is it safe?

Yes! The heater is wired to meet standard household safety ratings and is tested extensively before it is shipped.

Can the infrared bulbs be replaced?

Yes! That’s one of the best parts about this heater. If a bulb goes out we can send you a new one or you can replace it yourself!

How can I regulate the temperature?

We designed this sauna around the KISS principal (keep it simple stupid) to ensure robustness. If you’re looking to ease into heat therapy you can work your way up one bulb at a time. If at any point the heat is too extreme, you can simply slide the door partially open to release heat or slide the door completely open to get a fresh reset.

Do you offer military discounts?

Yes, we do offer military discounts. At The Hot Box Sauna, we have a deep appreciation for the service and sacrifices of our military community. Our military discount is available to veterans, active-duty members, reservists, and retirees. This discount is a token of our gratitude for the commitment and bravery shown by these individuals. For more information and to access your military discount, please visit our dedicated page at https://thehotboxsauna.com/military. Here, you can fill out a form to receive your unique coupon code. We ask that this discount be used honorably, in recognition of the service and sacrifice it represents.

Do you offer discounts for first responders?

Yes, we offer discounts for first responders. In recognition of the vital role they play in our communities, The Hot Box Sauna is proud to extend an exclusive discount to firefighters, police officers, EMTs, paramedics, nurses, doctors and other emergency personnel. This discount is our way of expressing gratitude for their dedication and bravery. First responders can access their discount by visiting our dedicated page at https://thehotboxsauna.com/first-responder. On this page, you’ll find the necessary information and a form to claim your unique discount code. We honor the service of our first responders and appreciate their commitment to keeping our communities safe.

Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to purchase a sauna?

Yes, you can use HSA or FSA funds to purchase a sauna under certain conditions. It’s important to ensure that your purchase is for medical purposes. Here’s what you need to know:

  1. Medical Necessity: The sauna must be deemed medically necessary for treating a specific health condition diagnosed by a healthcare professional. Qualifying conditions often include chronic pain conditions (such as arthritis or fibromyalgia), specific skin conditions (like psoriasis), muscle or joint issues, certain respiratory conditions, detoxification for medical purposes, and some stress-related conditions.

  2. Letter of Medical Necessity (LMN): An LMN from a healthcare provider is required. This letter should outline your specific medical condition and explain how the sauna aids in its treatment or alleviation.

  3. Compliance with IRS Rules: IRS rules on HSA and FSA expenditures are strict, focusing on expenses primarily for the prevention or alleviation of a physical or mental defect or illness. Check with your HSA/FSA administrator or a tax professional to ensure your purchase is compliant.

  4. Partnership with TrueMed: We’ve partnered with TrueMed. After successfully completing a purchase of a sauna, TrueMed will guide you through a questionnaire and provide guidance on submitting your claim to your HSA/FSA program administrator for reimbursement.

  5. Documentation: Keep all relevant documentation, including the LMN and purchase receipts, as you may need to substantiate the expense for tax purposes.

Please consult with your healthcare provider and financial advisor to ensure compliance with all necessary requirements, as each individual’s health situation and HSA/FSA guidelines can vary.